FatCow Customer Review

My Name: Rikki Tooley
Hosting Length: 6 months - 1 year
My Website: Withheld
Hosting Category: Green Hosting
Verdict? Not Recommended
Green Hosting Support:

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My Final Score

FatCow Review

Here is what Rikki Tooley had to say about FatCow and the overall experience with their green hosting service.
Great branding, not so great product. I admit I was lured in by their clever marketing and I liked their price so I thought I would give them a try. But disappointed with them.

FatCow Customer Support Review

Team Green Hosting is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as FatCow. How was your experience with FatCow? Submit a FatCow review today!

Here's what Rikki Tooley had to say about FatCow's Customer Support:
Over the last month my site has been down at least three times a week. This would not be so infuriating if there were any transparency in their customer service - using the liveperson chat, the representatives appear to just be pressing random 'placate customer' buttons and either ignoring the problem, creating a support ticket with no guarantee it will be answered, or simply denying that there is an issue.

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