CoolHandle Green Hosting Review

CoolHandle
CoolHandle Editor Review
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CoolHandle Price Value:

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CoolHandle Overall:

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CoolHandle
Editor's Score

85%

CoolHandle GreenChart™ - Green Hosting Evaluation

In the below table, you will find all of the green programs that Coolhandle is a part of. These are the green energy certification seals that prove they are a green web hosting company.

CoolHandle Hosting CoolHandle Green Web Hosting - Green Hosting Details Visit Host
Green-E Certified
Green Hosting Features Coolhandle is over 125% powered by renewable energy sources.
Green Hosting Features CoolHandle has made efforts to offset our carbon footprint by purchasing Green-E Certified Renewable Energy Credits ("REC's").
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Employee and Office Green Hosting Efforts
Green Hosting Features CoolHandle recycles, uses recycled paper, and utilizes electronic / email invoices rather than paper ones.
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Green Servers
Green Hosting Features CoolHandle's new servers use new hardware designed to use less power than their predecessors. Rather then keeping idle servers and network equipment running, we power them off until they need to be used.
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CoolHandle Web Hosting Review by Team Green Hosting

CoolHandle offers professional web hosting, virtual private servers, and dedicated servers on their website. CoolHandle has joined the green web hosting initiative by purchasing green-e certified renewable energy credits. CoolHandle purchases 125% of the power they use as renewable energy credits.

CoolHandle was founded in 2001 by a group of IT professionals. CoolHandle has a goal to achieve your 100% satisfaction by providing professional web hosting, friendly support, and the knowledge it takes to help your business succeed online.

Editor's Comments About HOSTNAME Price Value

Since CoolHandle is geared towards business web hosting, their prices are higher than what our most popular web hosts listed on team green hosting. However, since some of our visitors demand a higher quality web host that doesn't oversell their servers by offering unlimited domain hosting (unless you order their most expensive package, the Pro plan, which does).

Overall, we have determined that CoolHandle offers a better value for their higher prices. Their virtual private server hosting packages, however, offer very competitive pricing.

CoolHandle Price Value Review by Team Green Hosting

Since CoolHandle is geared towards business web hosting, their prices are higher than what our most popular web hosts listed on team green hosting. However, since some of our visitors demand a higher quality web host that doesn't oversell their servers by offering unlimited domain hosting (unless you order their most expensive package, the Pro plan, which does).

Overall, we have determined that CoolHandle offers a better value for their higher prices. Their virtual private server hosting packages, however, offer very competitive pricing.

CoolHandle Reliability Review

Based on our research, we have found that CoolHandle provides extremely reliable web hosting service. We have looked at various reviews from reliable resources as well as our own to come to the conclusion that CoolHandle is an excellent web host when it comes to reliability. Just be prepared to pay extra to have this exceptional reliability.

CoolHandle Control Panel Review

CoolHandle offers cPanel hosting with their packages. cPanel is by far the best control panel out there and we are very happy to see CoolHandle uses cPanel for all of their web hosting packages. CoolHandle also provides Fantastico with their cPanel so their web hosting customers can easily install over 50 web applications with just a few clicks.

CoolHandle Customer Support Review

Of course, with the higher prices that CoolHandle charges, they better offer great customer support, right? Well, we took a look at their customer support pages and came to the conclusion that the CoolHandle support options are somewhat lacking.

At the time of this writing, team green hosting found the following support options available.
  • Toll-free telephone support available 24/7
  • Live chat (top of the page)
  • General/pre-sales email support

Only three customer support options. We don't even see an international telephone support phone number for customers outside of the USA.

CoolHandle is missing a ticket system, a community forum, and a customer support center.

The knowledgebase by CoolHandle is pretty good. The appear to be active maintaining their knowledgebase with recent issues, problems, and anything else that might come up. After team green hosting inspected their knowledgebase, we discovered recent entrees dated this year, which is fantastic. Most hosts seem to load up their knowledgebase then forget it about it years down the road.